Only [%countdown%]! 20% off everything with the code: FIRESALE20

Shipping & Payment

Shipping costs

Switzerland and Liechtenstein €9.98*. Free shipping from a shopping cart value of €250*.
The shipping costs are displayed and calculated in the shop’s currency in the shopping cart and at checkout.
All prices include customs, customs clearance and Swiss VAT. There are no additional costs for you.
 
Delivery time, processing time and shipping time
Your delivery will be shipped when all products are ready for dispatch.
The delivery time is calculated and displayed on the product page, in the shopping cart and during the ordering process. The delivery time shown at the time of order completion applies.
For orders containing products with different delivery times, the longest delivery time applies to the entire order.
  • The delivery time depends on VINELLO’s stock and varies by product. 
  • The total delivery time in working days (Monday to Friday, excluding German, country-specific and Saxon public holidays) stated on the respective product page, in the shopping cart, at checkout and in the order confirmation e-mail applies.
If you would like items that are immediately available to reach you more quickly, we recommend placing two separate orders or ordering more than 12 products.
From a quantity of more than twelve products, we can make partial deliveries for one order.
 
Minimum order quantity
We ship to Switzerland and Liechtenstein from six (6) bottles or 50 CHF.
 
Shipping methods
VINELLO ships with DHL, DPD and UPS or, for larger quantities, on Euro pallet or half Euro pallet.
 
Shipping packaging and weight
VINELLO ships in certified shipping cartons with up to 15 bottles per package.
The weight of a package can be up to 25 kg.
From an order quantity of approx. 72 bottles, we ship on a Euro pallet or a half Euro pallet.
 
From which location does VINELLO ship?
VINELLO ships from its own warehouse at Bärensteiner Str. 30, 01277 Dresden.
 
Processing time and shipping time
The processing time is one working day for orders received by 2 p.m.
The shipping time after completion of the order processing is one to two working days, or the shipping time stated for the respective product, in the shopping cart and in the order confirmation e-mail applies.
 
Delivery instructions for the carrier
You can enter additional delivery information in address line 2.
Please note that a maximum of 100 characters can be entered there.
 
Preferred delivery date
Due to unpredictable circumstances (e.g. strikes at delivery companies or other delays), we cannot guarantee delivery on a requested date.
 
Where is my delivery? Transfer of the shipment from VINELLO to the shipping company, shipment tracking
After your order has been handed over to the shipping company, you will automatically receive a tracking link to track your order.
Activation of the tracking link may take some time. Please be patient.
 
Shipping delay
In periods of extreme heat or cold, shipping may be delayed.
 
International shipping
 
Shipping restrictions
 
Missing or lost package
 
Exchange and return information

For additional delivery countries, please place your order in the respective shop!

UP